Timeout error in Salesforce Connector

Question

In extracting data from Salesforce, the following error occurred after about 120 seconds had passed from the start of the processing.

ApiFault exceptionCode='QUERY_TIMEOUT' exceptionMessage='Your query request was running for too long.

What is the cause of this error?

Answer

As a premise, the specification of timeout in the Salesforce Connector is based on the specification limits on the Salesforce API side.

Considering the above, the cause of this error may be the governor limits (120 seconds timeout) on the Salesforce side.

As workarounds, please consider reducing the processing time in the Salesforce Connector by dividing data before extracting, reviewing data extraction conditions, etc.

For details on the governor limits, please refer to the following official Salesforce document.

Apex Governor Limits
https://developer.salesforce.com/docs/atlas.en-us.244.0.salesforce_app_limits_cheatsheet.meta/salesforce_app_limits_cheatsheet/salesforce_app_limits_platform_apexgov.htm

Related FAQs

Salesforce Connector - How to set up connection resource and use connector
What happens if session times out while performing large data submission process through Salesforce Connector?