Question
I would like to confirm whether HULFT Square functions and processes are in specification or not.
Answer
When confirming the specifications of HULFT Square, our Technical Support Center will ask for the following information as confirmation material.
Please contact the Technical Support Center with the information you have obtained.
-Name of function/process
Please describe which HULFT Square function/process you would like to check the specifications for.
-Occurrence
Please describe the problem/issue that is occurring because you are not sure about the specifications.
-Reproducibility
Please describe how often the problem/event is reproduced and the conditions under which it is reproduced.
-Execution log
Please provide the execution log of the script that was executed when the event occurred, so that the support team can confirm the execution status of the script at the time the event occurred.
The execution log can be exported from Monitoring >APP EVENTS > HULFT Integrate > ︙icon.
Please also refer to the following FAQ for efficient guidance.
Tips for creating inquiries to ensure effective support
https://support.square.hulft.com/hc/ja/articles/7102472645524
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